Privacy Policy
Last Updated: February 22, 2024
Introduction
LegalFlare.CA and its associated services, including legalflare.emergencyhousing.ca (“we”, “us”, or “our”) are committed to protecting your privacy. We operate the website and tools found at LegalFlare.CA (the “Service”) that help you generate documents and forms tailored to your needs. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide when using the Service. By accessing the Service, you understand and agree to the practices outlined in this Privacy Policy.
- Information We May Collect Account Information: To utilize our services, you will create an account and provide basic personal information, including your name, email address, and a secure password. Usage Data: We may collect information about how you use the Service, such as pages visited, features accessed, documents generated, and the dates and times of your usage. This may include technical data collected through cookies or similar technologies. Information for Documents: Our Service is designed for generating personalized documents, which often requires the input of sensitive information. You may choose to include information about yourself, your family members (including minors), or other individuals. This information will be temporarily stored as needed for document generation. Security-Related Information: To protect our Service and your data, we collect information related to your internet connection, including: IP address Internet service provider (ISP) Information about your device type and browser Location data (approximate, based on IP address) Timestamps of access attempts and usage activity Third-Party Verification: We may partner with reputable third-party services like CloudFlare to verify access attempts and prevent fraudulent activity. This may involve additional data sharing, and those third-party services will handle your information according to their own privacy policies.
- How We Use Your Information Providing the Service: Your information is primarily used to operate, maintain, and enhance the functionality of the Service. Without it, we cannot create your account, generate your requested documents, or troubleshoot issues. Communication: We may use your information to send service-related emails, such as account updates, changes to our policies, security notifications, or responses to your inquiries. You cannot entirely opt out of these essential communications. Analytics and Improvement: To provide the best possible experience, we may analyze usage data (in ways that attempt to avoid directly identifying individuals whenever feasible) to gain insights into how users interact with the Service and identify areas for improvement. Security and Fraud Prevention: We use security-related information for critical purposes including: Monitoring for unauthorized access attempts and suspicious activity. Analyzing usage patterns to detect anomalies that may indicate security threats. Blocking activity that appears fraudulent or malicious. Aiding in investigations of breaches or other security incidents, if necessary. Verification Processes:
If unusual activity is linked to your account, we may require you to complete additional verification steps (such as answering security questions, providing supplementary identification) to ensure account ownership.
Compliance with Legal Obligations: We may use or disclose your information if we have a good faith belief that it is reasonably necessary to:
Respond to legal process, court orders, or subpoenas pursuant to law.
Protect the rights, property, or safety of LegalFlare.CA, our employees, users, or the public.
Prevent or investigate possible wrongdoing in connection with the Service.
Comply with applicable laws, regulations, and legal obligations- Information on Minors and Account Deletion Understanding Document Generation:
Our Service allows the generation of documents, and you may choose to include information about your minor children or other minors in your care. This information is essential for fulfilling the Service’s purpose in creating personalized and accurate documents as you require.
Data Retention and Deletion:
LegalFlare.CA stores information related to minors within your account solely to facilitate the creation and management of the documents you generate. This information will be definitively deleted in the following circumstances:
Manual Deletion:You can erase information about minors at any time through your account settings.
Account Deletion:If you request to fully delete your account, all associated information, including any about minors, will be permanently deleted.
- Security Measures
We take reasonable administrative, technical, and physical measures to protect the information you provide against unauthorized access, loss, or misuse. However, please be aware that no data transmission over the internet or data storage method can be guaranteed as 100% secure. While we strive to protect your information, we cannot guarantee absolute security. It is crucial to understand that you share some responsibility in safeguarding your data.
- Third-Party Links
Our Service may contain links to other websites or services. These third parties have their own privacy policies, which govern the collection and use of your information when you visit their sites. We encourage you to be aware of their privacy practices before providing any information to third-party websites. LegalFlare.CA assumes no responsibility for the content, security, or privacy practices of other sites or services.
- Your Account, Your Responsibility
You are responsible for maintaining the confidentiality of your account credentials, such as your password. Choose a strong password, keep it secret, and change it regularly. You are fully responsible for all activity occurring under your account, whether authorized by you or not. Notify us immediately if you suspect unauthorized account use. Furthermore, you understand that you are fully responsible for the accuracy, legality, and appropriateness of any content within the documents you generate through our Service and any consequences arising from their use.
- Limited Data Retention
We strive to retain your information for only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Information stored within your account, including documents you generate, will be deleted upon your account deletion or in accordance with our account inactivity policy, which will be clearly outlined on our website. Despite this commitment, please understand that some residual information may persist in backups or archives for a limited time following deletion.
- Your Choices and Rights
While we limit the control you have over certain aspects of data collection necessary for service functionality and security, we respect your privacy and aim to provide a degree of choice where possible. These choices may include:
Account Information: You may update or correct your account information at any time by accessing your account settings.
Deleting Your Account: You may request the deletion of your account and associated data at any time. We will act upon this request within a reasonable timeframe, subject to any legal or operational constraints.
Cookies and Tracking: You can manage your browser’s settings to disable or limit the use of cookies or similar tracking technologies. Please note that disabling cookies may hinder the functionality of our Service.
- Children’s Privacy
Our Service is not designed for use by children under the age of 18. If you are a parent or guardian and believe that we have inadvertently collected information from your child, please contact us immediately, and we will take steps to delete that information.
- International Users
Our Service may be hosted and managed on servers located within or outside of Canada. This could include servers operated by reputable hosting providers like Dreamhost. If you access the Service from outside Canada, please understand that your information may be transferred to, stored, and processed in locations where our servers or our service providers’ servers are situated. These locations may have different data protection laws than yours. By using the Service, you acknowledge and consent to this transfer, storage, and processing of your information outside of your jurisdiction.
- Changes to This Privacy Policy
We may revise or update this Privacy Policy periodically. If we make significant changes, we will notify you by posting the updated Privacy Policy on our website and updating the “Last Updated” date. We may also provide a notice via email or within the Service if the changes are deemed material. Your continued use of the Service after any changes indicates your acceptance of the revised policy.
- Contact Us
If you have questions or concerns about our Privacy Policy or practices, please contact us at: